Choosing a pest control provider can feel like picking a mechanic: most people do not know enough to judge the work, so they rely on impressions. A short list of well-chosen questions can level the field and reveal how a company thinks about its customers and its craft. Written answers are even better than verbal […]
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Justin Fulcher on the Weight of Accountability in Government
Governance and organizational ethics fill a module or two in most MBA programs. Justin Fulcher says government is where those same topics carry a weight no classroom exercise can replicate, a lesson that shaped his six months as a senior advisor at the Defense Department. A decision affecting defense procurement rarely lands with a small […]
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